Wego Publishers Ltd

The Achievers Focus Academy (TAFA)

Last updated: October 1, 2020

Privacy First

Privacy Policy for The Achievers Focus Academy (TAFA)

This Privacy Policy describes how The Achievers Focus Academy (TAFA), a product of Wego Publishers Ltd, collects, uses, and discloses your personal information when you use our services. By accessing or using TAFA's services, you agree to the terms of this Privacy Policy.

Information We Collect

1.1. We collect personal information that you provide to us when you register for an account, use our services, or communicate with us. This may include:

Contact information such as your name, email address, telephone number, postal address, national identity card number or passport number, date of birth, gender, Kenya Revenue Authority (KRA) PIN, nationality, title, children’s names, name of the school, and name of the teachers in the respective schools.
Payment information if you make purchases through our services.
Feedback, comments, or questions you provide to us.
Information about your interactions with TAFA (such as when you use our applications, software, databases, websites, social media platforms and other resources; when you communicate with us—for example through emails or calls which we might record and monitor—or when you participate in our programs).

1.2. We may also collect certain information automatically when you use our services, including:

Device information such as your IP address, browser type, and operating system.
Usage information such as the pages you visit, the features you use, and the actions you take.

How Do We Collect Your Personal Data?

We may collect or receive your personal data in several different ways:

Where you provide the personal data directly to us, for example by:

Corresponding with us by phone or email.
Using or registering to use our applications, software, databases, websites, social media platforms and other resources.
Entering into a contract with us.

From third parties, such as people who work on our behalf and our associated partners; and from publicly available sources including but not limited to internet search engines, public records and registers and social media accounts (e.g., Facebook, LinkedIn and Instagram).

Generally, you have no obligation to provide us with your personal data, but if you do not provide us with the information we need, we may be unable to assist and work with you. We will seek to minimize the amount of information we request, to only that which is needed to perform the relevant function or service at the time.

Use of Information

We use the information we collect for the following purposes:

To provide and improve our services, including customizing content and features.
To communicate with you about your account, transactions, or inquiries.
To process payments and fulfill orders.
To respond to your comments, questions, or feedback.
To send you promotional emails and marketing communications, where permitted by law.
To detect, prevent, and address technical issues or security vulnerabilities.

Disclosure of Information

We may share your personal information with third parties for the following purposes:

With service providers who assist us in providing and maintaining our services, including payment processors, cloud storage providers, and customer support platforms.
With our affiliates, subsidiaries, or parent companies for business purposes.
With law enforcement authorities, government agencies, or other third parties if required by law or to protect our rights or the rights of others.
With your consent or at your direction.

We do not sell or rent your personal information to third parties for their own marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Updates to Your Information

You have the right to access and update the personal information we hold about you. If you would like to access or update your information, please contact us using the contact information provided in this Privacy Policy.

Children's Privacy

TAFA's services are not intended for children under the age of 12, and we do not knowingly collect personal information from children under this age. If you believe that we have collected personal information from a child under 12, please contact us immediately.

Third-Party Services

TAFA's services may include links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

10.

Cookies and Similar Technologies

We may use cookies and similar technologies to collect information about your interactions with our services and to personalize your experience. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some parts of our services.

11.

Consent

By using TAFA's services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

12.

Data Protection Laws in Kenya

TAFA operates in Kenya and is subject to the data protection laws of Kenya. By using our services, you acknowledge and agree that your personal information may be collected, processed, and stored in Kenya in accordance with these laws.

13.

Your Rights

Subject to legal and contractual exceptions, you have rights under data protection laws in relation to your personal data. These include:

Right to be informed that we are collecting personal data about you.
Right to access personal data that we hold about you and request for information about how we process it.
Right to request that we correct your personal data where it is inaccurate or incomplete.
Right to request that we erase your personal data noting that we may continue to retain your information if obligated by the law or entitled to do so.
Right to object and withdraw your consent to processing of your personal data. We may continue to process if we have a legitimate or legal reason to do so.
Right to request restricted processing of your personal data noting that we may be entitled or legally obligated to continue processing your data and refuse your request.
Right to request transfer of your personal data in an electronic format.

If you wish to exercise any of the rights set out above, please contact us on dpo@wegopublishers.co.ke.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within a reasonable time. Occasionally it could take us longer if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.

14.

Compliance with Kenyan Law

We are committed to complying with all applicable data protection laws in Kenya. We will only collect, use, and disclose your personal information in accordance with these laws and the terms of this Privacy Policy.

15.

Right to Lodge Complaint

You have the right to lodge a complaint with the relevant supervisory authority that is tasked with personal data protection within the Republic of Kenya.

16.

Non-Compliance with this Policy

Wego Publishers Ltd shall have the right to terminate any agreement with you for failure to comply with the provisions of this Policy and reject any application for information contrary to this Policy.

17.

Amendments to this Policy

Wego Publishers Ltd reserves the right to amend or modify this Policy at any time. If Wego Publishers Ltd amends this Policy, you can access the most current version of the Privacy Policy by visiting our website so that you will always know how your personal information is being used or shared.

Any amendment or modification to this Policy will take effect from the date of notification on the Wego Publishers Ltd website.

18.

How to Contact Us

If you would like to contact us on any topics in this Privacy Policy, you can email us on dpo@wegopublishers.co.ke or submit a request via our digital platforms.

As a Data Controller and Processor, contact our Data Protection Officer:

Data Protection Officer

dpo@wegopublishers.co.ke

Milestone Business Center, Northern Bypass Road, Nairobi Kenya

P.O Box 66827, 00800 Nairobi

Tel: +254706938156 | +254 716 904 423

www.wegopublishers.co.ke

19.

Acknowledgement

By using TAFA's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. Thank you for choosing The Achievers Focus Academy.